Moving to a new place, be it an office or a home, involves making a lot of important decisions within a limited period of time. This is because you have to find a suitable relocation site, determine the moving date and most importantly, find a good moving company that you can trust with your items. There are many moving companies available and all of them are out to make money. As such, it is important to ask the right questions before deciding on which one to hire. To ensure you get a moving company that suits your needs, here important questions you need to ask:
- Is the company properly licensed?
You will be trusting movers Brisbane to deliver your items safely to your new location so it is important to know their licensing status to avoid getting scammed. It also enables you to follow up in case your items get damaged or stolen. Make sure the company you hire is properly licensed, registered and has a valid address. Some companies are only licensed to move locally while others are allowed to cross borders to other states and countries. When you ask this question, you will know which company to hire based on the area you want your items moved to.
- How long has the company been in the moving business?
New moving companies are joining the market every day. However, it is important to get an experienced company that has been in the business for a long time. This means you can get information to aid your hiring decision by reviewing their history, including recommendations, complaints from previous clients and performance ratings. For a company to survive in the business for long and remain competitive, it must provide satisfactory services to customers.
- What are the moving rates or estimates?
When you are moving, you have a budget in mind that you want to operate with, and possibly not exceed. Some companies charge depending on the weight carried and distance covered while others base their charges on cubic feet. When communicating with a moving company, most of the time, the goods are not visible to both parties. As such, the parties work on cost estimates before the moving date. Some companies have sales staff who visit the home and develop estimates so you know how much it will cost you to move your items. When discussing the cost, be sure to get the estimates in writing in the form of an agreement. The agreement should also include the mode of payment and the date when payment should be done.
- What kind of liability cover does the company provide?
Your belongings are your assets and should have insurance to ensure safety during relocation. It does not matter how short the distance is, a good company should be able to give you an option for liability coverage in case of mishap, loss of items or damages during movement. There are two main liability options; full value protection where all items are protected at an additional charge to the client and released value protection where the mover assumes at least 60% of the loss at no extra charge to the client. You may also decide to purchase additional insurance from a third party if you wish.
- Does the company have experience moving the kind of items you want to move?
Based on your location, the items involved and the demands you have, it is advisable that you find out from the moving company whether they are experienced in moving the kind of items you wish to move. Also, find out how the company handles such items or locations because you might be moving from or to as loopy terrain that only a specific type of vehicle can manage to maneuver. Also, your goods might be highly fragile compared to what the company is used to moving and you might be in need of them urgently. Find out whether they are experienced in handling such situations to ensure smooth movement.
- How long will the moving process take?
Depending on how urgent or how fragile or perishable your items are, this question is important because it will let you know when to expect them on the other end. Some trucks have to park overnight where long distance moving is involved. In this case, find out whether the company has a relationship with the storage facility, if your items will be secured and get the contact information of the facility.
- Are there any additional charges?
Issues may come up especially if an in house estimate was not done and you might end up paying for hidden charges that arise during actual moving. Find out from the moving company whether there are chances you will be required to cater for extra charges like carrying things down stairs, storage boxes, fragile items, dismantling furniture among others. If such charges apply, let the company provide a list in writing just to be safe.