Who wants to spend their first night (or first week) in a new home without hot water, electricity, or internet? Not us. If you’re moving soon, now is the time to learn how to transfer your utilities when you move.
Whether you’re renting or buying, you’ll need to coordinate with your utility service providers in advance to avoid delays. Here’s how to take the stress out of utility setup before moving.
Get Organized
Inventory your current utility services. Create a simple spreadsheet or checklist with each provider’s name, customer service number, your account number, and current billing info.
Common household utilities include:
- Electricity
- Natural gas or propane
- Water and sewer
- Trash and recycling
- Internet and cable/satellite TV
- Phone (landline)
- Security/alarm systems
- HOA-provided services (if applicable)
Research New Utility Service Providers
If you’re moving to a new city or across state lines, there may be entirely different utility companies. Some services (especially water, sewer and trash) are municipal and only offered through your city. Others, like electricity or gas, may be regulated by the state.
Tips:
- Check your new city or county website for provider info.
- Ask your real estate agent, landlord or property manager for guidance.
- Join local Facebook groups or Nextdoor communities and ask locals for their feedback on service providers.
Notify Providers in Advance
Ideally, give utility providers 2-4 weeks’ notice, especially for services requiring technician appointments (like cable or internet). Some services, like gas or electricity, can be transferred with a simple phone call. Others may require deposits or in-person ID verification. We recommend that you schedule disconnection for one day after your move-out date, and new service activation for the day before move-in.
Schedule Overlaps for Essential Services
To avoid gaps in service, it’s often best to have an overlap period, especially for electricity, water and HVAC. This is particularly important when:
- Moving in extreme weather. Preheat or cool your home before you arrive.
- Making renovations. Contractors will need lighting and water access.
- Transitioning between homes. Overlapping ensures smooth cleanup and final inspections.
Arrange Water and Sewer Service Through the City
Contact your new city or town’s utilities office well in advance. Many offer online forms to start or stop service. Be sure to:
- Provide proof of residency (e.g., lease, closing documents).
- Ask for estimated average bills for budgeting purposes.
- Inquire about garbage and recycling days/schedules.
Check If Your HOA Covers Utilities
If you’re moving into a condo, townhome or gated community, check with the homeowners’ association (HOA) to see what’s covered. Understanding what’s covered helps avoid paying twice for the same service.
Common inclusions are:
- Water and sewer
- Trash pickup
- Basic cable
- Internet
- Landscaping or snow removal
Don’t Forget to Update Your Address
When contacting utility companies, always provide your new mailing address for final bills and service updates. Also:
- File a change of address with USPS at USPS.com for seamless mail forwarding.
- Update your address with your bank, credit card providers, and insurance companies to avoid missed bills or notices.
For a complete list of whom to notify when you move, please consult our change-of-address checklist.
Pay Off Outstanding Balances
Unpaid bills can prevent utility transfer and potentially hurt your credit score. Before disconnecting any service:
- Ask if there’s a remaining balance.
- Request a final bill to be sent to your new address.
- Keep receipts for your records, especially if renting.
Request a Final Meter Reading
Before moving, arrange a final reading for:
- Electricity
- Natural gas
- Water
Take a photo of the meter readings on move-out day as a backup. Final meter readings help:
- Prevent being overcharged.
- Settle security deposit disputes.
- Ensure accurate closing paperwork during a home sale.
Confirm All Services Are Active
In the days leading up to your move, call your new utility providers to:
- Confirm activation/installation dates.
- Verify billing info.
- Ensure your name is correctly listed on the account.
For more details, please read our guide on how to set up utilities in your new home.
Conduct a Home Energy Audit
After you settle in, consider scheduling a home energy audit. Many utility companies offer them free or at a discounted rate. An audit helps identify:
- Air leaks or insulation issues
- Inefficient windows or HVAC systems
- Ways to lower your monthly bills
For DIY options, use the U.S. Department of Energy’s Home Energy Saver tool.
Ways to Save on Utilities
Besides choosing the right providers, these strategies can help cut monthly costs:
Cut the Cord or Downsize Services
- Cancel premium cable packages or switch to streaming.
- Bundle internet, cable and phone services.
- Eliminate unused landlines or security features.
Easy Energy-Saving Tips
From the U.S. Department of Energy:
- Lower the water heater temperature to 120°F.
- Install a smart thermostat.
- Use power strips and unplug when not in use.
- Upgrade to Energy Star appliances.
- Switch to LED bulbs.
- Seal windows and doors to reduce drafts.
- Air dry laundry and dishes.
- Install low-flow showerheads and faucets.
FAQs About Transferring Utilities When Moving
How much does it cost to switch utilities?
Some providers charge setup or transfer fees, especially for cable or internet. Always ask about fees in advance.
Does the title company handle utility transfers?
No, but they may flag unpaid utility balances during the closing process, especially for municipal services.
Does the seller or buyer transfer utilities?
The seller typically pays through the closing date. The buyer arranges services to begin on the same day to avoid any gaps.
Can I have utilities at two addresses?
Yes, you can maintain utilities at multiple properties (e.g., a primary home and a vacation rental), each billed separately.
How do I transfer utilities when renting?
Review your lease to see what’s covered. Your landlord may recommend specific providers. Transfer or set up services 2–3 weeks before move-in.
I forgot to transfer utilities. What now?
Call providers immediately. If service is off, request a reconnection. You may need to pay a deposit or wait for a technician appointment.
The Bottom Line: Plan Ahead for a Smooth Utility Transfer
Transferring utilities when moving may not be the most exciting task, but it’s essential to a smooth transition. Create a checklist, start early, and double-check the details to make sure you’re not left in the dark (literally) at your new place.
Ready to Move?
Moving.com’s extensive network of reputable and reliable movers makes it easy to find and book the best moving company for the job. All relocation companies in our network are licensed and insured, so you can rest assured that your move will be in good hands. Start by getting an estimate using our Moving Cost Calculator.
Best of luck and happy moving!