Excellent communication & quality customer service – OSS World Wide Movers helped me move my 100 cubic feet of belongings from Taipei (Taiwan), to Melbourne (Australia). Throughout the entire process their move manager Jacqueline was in regular communciation wtih me, providing information about the ship’s location and advising me ahead of time concerning steps such as customs and quarrantine. The ship was delayed leaving port, but arrived within the estimate I had been given. Jacqueline was particularly helpful when it came to understanding customs and quarrantine requirements, and communicating with their officials.
The delivery driver arrived promptly and unloaded every package with professionalism, courtesy, and care. He was extremely prompt and very cheerful despite being burdened with the task of unloading everything solo, up and down a long driveway.
I would definitely use OSS in the future.