How It Works and Other Things to Know

When you’re getting ready to move, it makes sense to do a little homework before choosing who to trust with your stuff. You want to know exactly how everything works and what to expect on moving day. That’s where we come in.

Here’s how HireAHelper works: we use your moving zip code(s) to show you instant quotes from local movers in your area, so you can compare options and book online in minutes.

In this guide, we’ll walk through what HireAHelper is, how the booking process works, what protections we offer, and what sets our marketplace apart from traditional moving companies.


What is HireAHelper?

HireAHelper is a marketplace that connects you with trustworthy movers in your local area that you can book instantly online.

We started HireAHelper back in 2007 in Oceanside, California, with one simple goal: to make moving easier for everyone. Since then, we’ve helped more than a million people find and book local movers through our platform. You can learn more about our story on our About page.

Unlike a traditional moving company, HireAHelper doesn’t own trucks or employ movers directly. Instead, we bring together hundreds of local moving companies across the country in one place so you can compare real prices, reviews, and services, and book the help you need with confidence. These are independent moving companies that list their services through our marketplace, not “our movers.”

That’s what makes HireAHelper unique. While most websites collect your information and send it to national moving brokers for quotes, we show you real, bookable options from local movers right away. Everything from getting your estimate to paying securely happens on our platform.

If you’re wondering whether HireAHelper is legitimate, we go into more detail about how our platform works and the protections we offer in our upcoming article, Is HireAHelper Legit?.

Services You Can Book Through HireAHelper

  • Moving labor only: Hire hourly help to load or unload your rental truck, moving container, or to move heavy furniture around your home.
  • Full-service movers: Book movers who bring their own truck and handle the loading, transport, and unloading for you.
  • Packing services: Hire professionals to safely pack up your home before moving day.

How Does HireAHelper Work? Step by Step

One of the biggest advantages of using HireAHelper is how simple it is to find and book movers online. You never have to pick up the phone unless you want extra help — everything can be done securely through our website.

Here’s how it works, step by step:

1. Search for Moving Help

Start by entering your moving zip code(s), move date, and the type of help you need. You can choose from loading and unloading help, full-service movers, or packing assistance. You’ll immediately see available movers and prices in your area — no need to enter your contact information just to get quotes.

2. Compare Local Movers

We’ll automatically recommend a mover based on our proprietary algorithm, which considers cost, verified customer reviews, and job history, including how many moves they’ve completed and their success rate. You can also compare other movers available in your area to see how they stack up.

Each mover’s profile includes:

  • An upfront price quote for your job
  • Verified customer reviews
  • Details about their services, coverage, and experience

That way, you can make a confident choice based on real information, not just a phone estimate.

3. Book Online Securely

Once you’ve picked a mover, you can book right on our platform. Payments are processed safely through Braintree, a trusted online payment processor.

You don’t pay movers directly in cash or upfront. Instead, your payment is held securely and isn’t released to the mover until you confirm that the job is complete.

4. Moving Day

On moving day, your crew arrives at the scheduled time and gets to work. Once the job is finished and you’ve confirmed everything looks good, your payment is released to the mover.

5. Review and Rate Movers

After your move, you’ll be invited to share a review. Your feedback helps other customers choose the best movers for their needs and helps top-performing moving companies stand out in our marketplace.


What Happens if There’s an Issue With My Move?

We do everything possible to make sure you’re working with a mover you can trust. But if something unexpected happens, HireAHelper’s Service Guarantee provides an extra layer of protection. Our guarantee covers up to $1,000 (or the total cost of your move, whichever is less) in eligible situations. Here’s how it works in the most common scenarios:

What if my movers are late?

Delays can happen, but we won’t leave you stranded. If your movers arrive late without communication or a valid reason, our team will work directly with you and the moving company to resolve the issue. Depending on the circumstances, you may be eligible for partial reimbursement through our Service Guarantee.

What if my movers don’t show up?

In the rare case that your movers don’t arrive at all, HireAHelper’s Service Guarantee covers you for up to $1,000 or the total cost of your move. We’ll also help you quickly book a new moving team so your plans stay on track. You can read the full terms of our Service Guarantee here.

What if my stuff gets damaged?

Movers on HireAHelper’s platform are required to offer two types of coverage:

  • Released Value Protection: Basic coverage that reimburses $0.60 per pound per item.
  • Full Value Protection: Coverage that reimburses up to the full market value of the damaged or lost item.

HireAHelper also offers SmartProtection, an optional add-on that customers can purchase directly from us. It covers the loading or unloading portion of a move, and plan tiers vary based on the level of protection selected. For more about how we protect your belongings, see our article, Is HireAHelper Legit?.


How Moving Companies Get Listed on HireAHelper

Every mover you see on HireAHelper is an independent company that lists its services through our marketplace. We’re not a moving company ourselves. Instead, we connect you with local movers who meet our platform’s requirements.

So why do movers join HireAHelper? It helps them book more jobs and grow their business. Each completed move and review builds their reputation, which helps them show up for more customers looking for reliable help nearby.

Before a mover can appear on our site, they upload their business information, credentials, and proof that they’re active and in good standing. Our team reviews these details before approving their listing. In short, we only work with movers we trust to show up and do the job right.

When you browse movers on HireAHelper, you’ll see each one has a detailed profile that makes comparing your options easy. Every profile includes:

  • Upfront pricing: What your move will cost before you book — no hidden fees.
  • Customer reviews: Ratings and feedback from verified HireAHelper customers.
  • Job history: How many moves they’ve completed with us and their success rate.
  • Services offered: Whether they handle loading and unloading, full-service moves, or packing.

From your side, it’s like getting a full snapshot of each mover before you make a choice. Once you find the one that fits your needs, you can book right away online.

We go into more detail about how movers get listed and stay active on our platform in Is HireAHelper Legit?.


HireAHelper vs. Traditional Movers

If you’ve ever tried to hire movers the traditional way, you know how much time it can take. You make calls, wait for someone to send a quote, and hope the price you get is close to what you’ll actually pay. HireAHelper makes that process faster and clearer from the start.

On our site, you can immediately see real prices and reviews from local movers as soon as you enter your details. There’s no need to hand over your contact information or wait for callbacks. You can compare options side by side and book online whenever you’re ready.

HireAHelper also gives you support and protection that you won’t get when booking directly. Our customer service team is available seven days a week, payments are handled securely through our platform, and every move is backed by our $1,000 Service Guarantee. Customers can also choose SmartProtection coverage for extra peace of mind during loading or unloading.

Since 2007, we’ve helped more than a million people move. That experience has taught us what matters most to people on moving day: clear pricing, reliable help, and someone in your corner if plans change.

With HireAHelper, you get the flexibility to choose your own movers and the reassurance that we’re here to help if anything doesn’t go as planned. It’s a simpler, more confident way to move.


How Much Does HireAHelper Cost?

HireAHelper’s rates for movers are set by the movers themselves, so prices vary depending on your location, home size, moving date, and the type of help you need. Because our platform is a marketplace, movers compete for your business, which often helps keep prices reasonable.

Each moving company on HireAHelper lists its own hourly rates. When you enter your zip code and move details, you’ll see all the movers available in your area and what each one charges. That makes it easy to compare your options and choose the mover that fits your budget and timeline. You can view reviews, see how many jobs they’ve completed, and then book online in just a few clicks.

Some movers charge more than others, which usually comes down to experience, demand, or the types of moves they specialize in. The choice is yours, whether you want the most affordable option or a team with top ratings and extra services.

A few key details will always affect what you pay:

  • Distance: Longer moves often cost more due to extra travel time.
  • Home size: More rooms or heavier furniture mean more time and labor.
  • Timing: Weekends and the peak moving season in summer, can raise prices.
  • Special requests: Packing help, stairs, or oversized items can add to the total.

HireAHelper makes it easy to see all of that upfront so there are no surprises when your moving day comes.


Tips for Booking With HireAHelper

A few simple steps can make your booking experience smooth from start to finish. Here are some of our best tips for getting the most out of HireAHelper:

  1. Use average cost data to guide your budget. Check the pricing information on your city’s mover page to see what most people in your area pay. It’s a great way to know whether a quote fits the local average. Learn more about how we calculate those averages.
  2. Read reviews carefully. Every mover on our platform has verified customer feedback. Look at both the star rating and how many reviews each mover has to get a balanced view of their service.
  3. Be accurate with your move details. The quotes you see are based on your starting and ending zip codes, home size, and if any stairs or elevators are involved. The more accurate you are, the better your estimate will be.
  4. Book early when you can. Movers can fill up fast during peak season or weekends. Scheduling ahead gives you more options and better rates.
  5. Stay in touch through your dashboard. You can manage your booking, message your movers, and update details all in one place on HireAHelper.

Frequently Asked Questions

Is HireAHelper legit?

Yes. HireAHelper has been helping people move since 2007 and has connected more than one million customers with reliable moving companies. You can learn more about our history, protections, and customer experiences in our upcoming article, Is HireAHelper Legit?.

How does HireAHelper work with U-Haul or PODS?

Many customers use HireAHelper for labor-only moving help. That means you can rent a truck or container from U-Haul or PODS and hire local movers through our site to handle the loading and unloading. It’s one of the easiest ways to save money while still getting professional help with the heavy lifting.

Does HireAHelper handle long-distance moves?

Yes. While we don’t transport your belongings ourselves, our labor-only services are perfect for long-distance moves. You can hire one crew to load your truck or container at your starting point and another to unload when you arrive.

What happens if movers don’t show up?

Your move is protected by HireAHelper’s Service Guarantee, which covers up to $1,000 (or the total cost of your move, whichever is less) if your movers fail to arrive. We can also help you find replacement movers.


Other Helpful Articles

About HireAHelper
Contact HireAHelper
Is HireAHelper Legit?

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